Tailorglam will make you feel Famous!

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Tailorglam to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Tailorglam shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 

    4965 Des Laurentides Laval H7k-2J6
    Delivery shall be deemed to have been made by You to Tailorglam five (5) days after the date sent.

  • Copyright
  • All content appearing on this Web site is the property of: 

    4965 Des Laurentides Laval H7K2J6
    Copyright © 2013-2015 Tailorglam. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2019 Tailorglam. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information, including product pricing and availability, may be changed or updated without notice. Tailorglam and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Tailorglam believes that customer conduct violates applicable law or is harmful to the interests of Tailorglam and its subsidiaries.

  • Privacy Policy
  • The privacy policy is designed to provide you with an understanding of the type of information we collect, how it is done, and what we do with this is the sole owner of this information and it is never shared, sold or rented to anyone not disclosed in this statement.

  • Shipping & Delivery
  • Please allow up to 5 business days to process your order. A lot of times your order may ship in 1-2 business days upon ordering but we ask for up to 5 business days to be safe, especially in the month of  july and December. A lot of orders may be custom, and we can not rush perfection. If you require RUSH shipping, there may be an additional production and shipping fee. Please keep in mind we cannot control rush delivery fees by the shipping carrier. All RUSH orders MUST be called in first. Please do not order rush items without consulting with one of our associates. We need to confirm it can be done before you purchase. Our regular standard shipping is Priority Mail by Canadapost, 2-4 business day delivery (including Saturday’s). The shipping fee added to your cart includes, the weight of the product, tracking number confirmation, shipping and handling. Please note that is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package origin and destination.

  • Custom Creations 
    Custom creations are non-refundable . Deposits are lost after 30days of not picking up your item in store . We will not send pictures or video's of your garment . 

Loyalty card & Points 
As a new customer, you will receive a loyalty card . Every 100$ spent at Tailorglam , gives you 20points . At the accumulation of 120points . We offer you 100$ Tailorglam to Spend within 30days on a new order . Free Items ordered by loyalty must be picked up in person at the boutique. Customers who fail pick up of free Items will be banned of their loyalty card. 

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. 

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Tailorglam is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • The website is equipped to process international orders. However, depending on the weight of the product, quantity, and location, prices may vary. If this should happen, whatever you paid for shipping in your shopping cart will be used towards the final shipping amount. You will be contacted by one of our associates to discuss your preference on how you’d like it shipped. Please make sure to provide an accurate email and phone number.


    In the event of a return, please take the time to fill out the back of your receipt along with the return. We’d like to know the reason for the return so we can better serve our customers. When initially trying on your TailorGlam fit, please try them on delicately. We inspect each and every single item before they are shipped, as they are carefully hand folded one by one. The more careful you are trying them on, the less issues can arise. All returns must be returned within 10 days from when Canadapost delivers your package. The best way to return would be with Canadapost priority mail. You may use the same box your order came in. Items bought on will gladly be returned for a refund within 30 days of the delivery date specified by the shipping carrier. All merchandise must be received back in its original form. It must not be worn, altered or damaged. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. In the event of a return, shipping and handling charges of returned merchandise are not refundable. 

  • Exchange 

    In the event of an exchange. The outfit must be returned within 10days by mail or in store in the same package and condition it came in . We reserve the right to refuse your exchange, if we judge the outfit worn or ripped . We will gladly cover the shipping exchange return cost  . (rush orders excluded)

  • Store Hours
  • Our business hours are: 11am to 5pm, monday - saturday. (except Canadian holidays)